1. Wind Creek Casino Jobs Montgomery Al
2. Wind Creek Casino Jobs Montgomery Alabama
3. Wind Creek Casino Jobs Montgomery Al

Wind Creek Casino Jobs Montgomery Al

Evs Attendant 1 (Current Employee) - Montgomery, AL - June 3, 2017 A typical day at Wind Creek Casino is, come in work have fun with co-workers, interact with the guest. What i learned from the job is how to be a people person, and always do your best work no matter what. Wind Creek Hospitality Salaries trends. 36 salaries for 32 jobs at Wind Creek Hospitality in Montgomery, AL Area. Salaries posted anonymously by Wind Creek Hospitality employees in Montgomery, AL Area. If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department. Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender, or religious orientation.

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Wind Creek Casino and Hotel by

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Wind Creek Casino Jobs Montgomery Alabama

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Wind Creek Casino and Hotel Job Listings

Description

Job Overview:

The primary responsibility of the Casino Host is to acquire, develop and maintain relationships with VIP customers that lead to increased revenues for the company. All duties are to be performed in accordance with departmental and WCH's policies, practices, and procedures

Purpose:

Wind Creek Casino Jobs Montgomery Al

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

• Extends complimentary items and services to our guests by analyzing a guest's play that is within the established guidelines
• Recruits new mid and high level players through various marketing activities such as direct mailers, telemarketing, referrals, on-floor monitoring of play and off-site functions
• Attracts, develops and maintains relationships with target customers through the delivery of personalized service
• Greets and hosts target customers while on property
• Ensures and promotes target customers have a player's club card in use while on property
• Arranges for appropriate level of complementries during visit
• Arranges and assures execution of special services
• Utilizes HMS as a tool to document, track, and develop pipeline
• Appropriately resolves/deters customer complaints
• Conducts phone marketing to target customers; Invites them to the property or to special events
• Markets and fills promotional events, both hosted and casino related
• Creates an atmosphere of luck and celebrates customer wins
• Must attain goals to meet company objectives
• Other duties and responsibilities as assigned

Requirements

Job Requirements: (please ensure you meet the listed requirements prior to applying)

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• One (1) year of Player Development experience– required
  • OR Five (5) years' experience in a quota based sales position– required
  • OR One (1) year working in Hotel, Casino Concierge/Casino Marketing, or Player Services position with WCH– required
• Must successfully pass job interview, including a guest service audition
• Must possess great communication, both written and verbal, and organizational skills
• Must be friendly, highly energized and self-motivated
• Must be able to achieve production goals and work in a high-pressure environment
• Able to handle guest service issues in a professional manner and recovering guests for future visits
• Must be able to work independently, as well as part of a team
• Must be able to stand and/or walk for entire shift
• Must work very flexible hours, including nights, weekends and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

On-line applications are accepted at http://www.windcreekhospitality.com/Careers. For internal employees please submit your Internal Job Posting Form to your property's Human Resources office.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.